Annonce :
The candidat is responsible for first time implementation/installation of our companys' equipment and solutions at a customer site. You will be required to travel extensively. This position is located in Suresnes (92), FR.
Responsibilities
- Verify site prerequisites, rehearse implementation in a Lab environment, and subsequently install the system at a client site while documenting the procedure
- Implementation includes setting up the hardware, connecting the equipment to the customer's network, configuring the customer's telephony environment, and loading the necessary software on the equipment
Education
- BS in Computer Science or Electrical Engineering preferred
Requirements
- Must have background in telephony, telecom, CTI
- BS in Computer Science or Electrical Engineering preferred
- Must have a minimum of 3 years relevant implementation/installation experience in telecom environment: travelling to customer site, working independently to install a new system, problem solving and providing high-level customer support
- REQUIRES--CTI/CDR/telephony knowledge (Aspect/Nortel/Lucent)
- Requires excellent customer support and trouble-shooting skills
- Must have very strong PC knowledge (NT/Win 95, Win 98) and Microsoft Network knowledge: MCP or better preferred
- Strong ODBC/SQL skills
- Must have excellent written and verbal communication skills
- Must have the availability for extensive travel-aprox: 85%
European candidats are welcomed
Contact : 06 81 91 80 55
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